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Employee Assistance Program (EAP)

As part of Virginia Tech’s health care benefit program, employees who are covered by the university’s health insurance have access to the Employee Assistance Program, which offers professional help if you or someone in your family is experiencing: 

  • Stress-related problems
  • Emotional difficulties
  • Alcohol or drug problems
  • Family and relationship troubles
  • Parenting concerns
  • Conflicts at work or home
  • Other personal concerns
  • Financial Issues
  • Legal Issues

Watch the video below for more information about the Employee Assistance Plan can help you and your family. Scroll down for information on how to contact the Employee Assistance Plan.

Loading player for https://www.youtube.com/watch?v=ha44yjxkLnw&ab_channel=HokieWellness...

How to contact your plan

Getting help is simple, convenient, and confidential. Employees may call the program directly at the number listed below or contact Employee Relations or Hokie Wellness. Employee Assistance Program professionals will discuss the situation with the employee and provide a list of local providers. The first four visits are free.

Plan Contact
COVA Care and COVA HDHP Employee Assistance Program (EAP) Anthem: 1-855-223-9277 or Anthem EAP Website (password: Commonwealth of Virginia).
COVA HealthAware Employee Assistance Program (EAP) Aetna: 1-888-238-6232 or COVA HealthAware Website (username: COVA and password: COVA).
Kaiser Permanente HMO Behavorial Health and Employee Assistance Program (EAP) Beacon: 1-866-517-7042
Optima Health Vantage HMO
Employee Assistance Program (EAP) Optima Health: 1-866-846-2682 or Optima Health Vantage HMO Website

Additional counseling assistance

Employees who need assistance or someone to talk to, including those not covered by the university's health care plans, can contact Employee Relations or Hokie Wellness. These teams can help employees and their families with referrals to local counselors. Some counselors charge fees based on income, making counseling more affordable.