Ask HR
What is Ask HR?
- An HR Service Portal that allows Virginia Tech employees to file a ticket for their HR-related questions to include benefits, how to manage personal information, leave, insurance, and more.
What are the benefits?
- Designed to improve customer experience and provide better service.
- Built-in workflows to direct employees to the appropriate team.
- Streamline questions to ensure faster, more accurate responses.
Why is HR moving to a new HR Service Portal?
- Ask HR will replace the old email system that relied on manual sorting through previous questions. The new portal will allow questions to be sorted automatically and sent to the right person.