2026 President’s Award for Excellence Nominees

Christopher “Chris” Cooper, electric service supervisor for Virginia Tech Electric Service (VTES), has worked for Virginia Tech since 1993.

Eric Tatum, director of VTES and deputy to assistant vice president of energy and utilities, wrote in a letter of nomination: “Chris is an exceptional team player, and he supports many departments and organizations across the university. On an almost daily basis, Chris is called upon by athletics; Special Purpose Housing; public safety; and facilities just to name a few. Without hesitation, Chris answers the bell and responds to those needing his assistance in a timely and unselfish fashion. As an example, in the past months, Chris has worked with athletics on the proposed new scoreboard, temporary heating for athletics, and lighting at Lane Stadium just to name a few examples. His unwavering partnership with athletics is noted and appreciated.”

Erin Deitzel, communications specialist for Honors College, has worked for Virginia Tech since 2022.

Rebecca Bott, dean of the Honors College, wrote in a letter of nomination: “The communications effort required to support Virginia Tech’s presence at the 2025 Venice Biennale represented a significant expansion of Erin’s established responsibilities within the Honors College. In collaboration with the provost’s office, Erin helped shape and promote the university’s Biennale engagement, ensuring alignment with institutional expectations while elevating the visibility of Virginia Tech on an international stage. Their work brought positive attention to the university through comprehensive news coverage, press materials, stakeholder communications, and a compelling visual narrative showcasing faculty, student, and partner achievements.”

Penny Falck, accountant senior general accounting for the Office of the University Controller, has worked for Virginia Tech since 1999.

Kelly Moles, manager of general accounting for University Controller, wrote in a letter of nomination: “Beyond Penny’s technical contributions, she brings positive attention to the university through her professionalism and service mindset. Penny is widely recognized as a trusted resource, with several finance directors referring to her as part of the ‘A-team’ and noting her consistent ability to help find resolutions. Departments frequently seek her out for guidance, knowing she will see issues through to completion regardless of complexity.”

William “Will” Frazier, mail systems specialist for Mail Services, has worked for Virginia Tech since 2020.

Pam Tate, assistant director of auxiliary services for the Division of Auxiliary and Business Services, wrote in a letter of nomination: “William’s efforts extend well beyond expectations in his daily duties, including his dedication to quality customer service, support of our staff within his role, in front line support of mail services IT needs, and most recently in development and utilization of Power BI for our department, and at the division level as well. William’s place at the front of our customer service assures his knowledge, skills, and abilities are brought to bear and handle some of our most challenging issues. He’s known as having a great personality and aptitude for handling critical issues, challenges, and people.”

Cynthia “Cindy” Gautier, director of business operations for the Department of Chemistry, has worked for Virginia Tech since 2012.

Amanda Morris, professor and chair for chemistry, wrote in a letter of nomination: “Cindy’s outstanding abilities, unwavering commitment to her role, propensity to extend assistance beyond the call of duty, adeptness in tackling challenges, and ability to foster a collaborative environment stand out as those of a member of the Virginia Tech family dedicated to Ut Prosim. She serves not for recognition, but because she is deeply committed to the success of others and the advancement of the university’s mission. The procedures that she has put in place and the team of employees that she has cultivated will continue to leave their mark on the chemistry department’s trajectory.”

Hallie Harriman, program coordinator for the Invasive Species Collaborative (ISC), has worked for Virginia Tech since 2023.

Jacob Barney, professor of School of Plant Environmental Sciences, wrote in a letter of nomination: “Hallie’s infectious enthusiasm, creativity, and positivity has contributed greatly to the success and reputation of our group, which reflects positively on the university as a whole. She is an exemplar of teamwork, while also being incredibly self-directed and an A+ problem solver. She makes my life as director so easy and allows the ISC to be focused on our ambitious goals.”

Kayla Harris, administrative coordinator for Air Force ROTC (AFROTC), has worked for Virginia Tech since 2025.

Lt. Col. Rachel Smith, director of staff and assistant professor of aerospace studies for AFROTC Detachment 875, wrote in a letter of nomination: “Out of 36 detachments, AFROTC Southeast Region recognized Kayla as university employee of the quarter! Her contributions also led to our team capturing high-visibility awards, enhancing the image of AFROTC at Virginia Tech and in the larger community. Her outstanding performance helped us repeat the honor of being named a ‘Top 10 percent AFROTC’ detachment, of 145 nationwide! In summary, Kayla constantly looks for ways to add to her skillset and become more involved in the Virginia Tech community. Her positive attitude and readiness to tackle any job have made her an invaluable team member.”

Susan Hypes, facilities housekeeper for Facilities Operations, has worked for Virginia Tech since 2017.

Joseph Griffitts, director of Hokie Passport Services, wrote in a letter of nomination: “The Student Services Building is always spotless, well maintained, and welcoming due to Susan’s high standards and attention to detail. Because this building serves as a crucial point of contact for students and the greater university community, Susan's efforts play a significant role in reflecting the university's commitment to excellence, care, and service.”

Amy Ingram, administrative manager for School of Education (SOE), has worked for Virginia Tech since 2011.

Cyndie Ellis, fiscal technician for (SOE), wrote in a letter of nomination: “In Amy’s role as administrative manager, she consistently demonstrates leadership, professionalism, and excellence. Amy provides outstanding administrative support not only to the director of (SOE), but also to all faculty and staff. Her contributions to our graduate student recognition program are invaluable; she ensures invitations are sent accurately and on time, coordinates with catering, and manages all logistical details with precision.”

Bruce Lytton, director of building systems maintenance for Facilities Operations, has worked for Virginia Tech since 1989.

Anthony Watson, assistant vice president of Facilities Operations, wrote in a letter of nomination: “Across all Bruce’s responsibilities, he leads with professionalism, integrity, and a deep sense of ownership for the university's built environment. Bruce sets high expectations for himself and others, communicates clearly and constructively, and consistently puts the needs of the campus community at the forefront of his decisions. Whether navigating complex technical challenges or reinforcing service standards with external partners, Bruce brings stability, expertise, and an unwavering focus on excellence.”

Heather Palmer, custodial services training specialist for Facilities Operations, has worked for Virginia Tech since 2017.

Anthony Watson, assistant vice president of Facilities Operations, wrote in a letter of nomination: “Heather serves as the welcoming face of custodial services for every new hire, and the care she brings to this role sets her apart. She arrives early to ensure each orientation begins smoothly and greets employees with warmth and encouragement. Her thoughtful touches—such as personalized welcome notes and proactive outreach before their first day—help new employees feel prepared and valued. She manages all orientation logistics, including registration and, when needed, transportation, and provides training across multiple shifts to ensure every employee receives consistent, high-quality instruction.”

Jessica Perfater, senior HR service center representative for the Division of Human Resources, has worked for Virginia Tech since 2024.

Monica Crouse, human resources service center manager, wrote in a letter of nomination: “Over the past two years, during a period of evolving service demands, system enhancements, and major university initiatives, Jessica has served as a trusted resource for employees and departments, resolving complex inquiries with accuracy and timeliness while identifying opportunities to strengthen processes and knowledge resources. Her work supports thousands of employee interactions annually and enhances confidence in HR services.”

Dreama Price, assistant to department head and HR coordinator for the Department of Biological Sciences, has worked for Virginia Tech since 1983.

Daniela Cimini, professor and department head for biological sciences, wrote in a letter of nomination: “Dreama’s remarkable wealth of knowledge makes her a point of reference for anyone who has questions on recruiting and managing personnel, sponsoring visa applications, navigating paperwork associated with research leaves, parental leave and modified duties, and so much more. She is the department’s primary point of contact on this wide variety of issues, not just because of her broad expertise, but because we know that if she does not have an answer, she will find out. Even more important, in her role as HR coordinator, Dreama is often at the leading edge of helping our students, staff, or faculty navigate extremely challenging times, which she does with skill and enormous compassion.”

Lauren Reed, I-9 compliance administrator for the Division of Human Resources, has worked for Virginia Tech since 2019.

Stephanie Brown, assistant vice president of HR administration for Human Resources, wrote in a letter of nomination: “Lauren’s work has enhanced the functioning and infrastructure of the university by modernizing core compliance processes, improving audit readiness, and fostering a culture of accountability and operational excellence. Through her subject matter expertise and collaborative leadership, she has built trust with HR business partners, departmental processors, and institutional stakeholders, positioning Virginia Tech to move towards a best-in-class I-9 compliance program.”

Pamela “PJ” Shepherd, research specialist senior for Southern Piedmont Agricultural Research and Extension Center (SPAREC), has worked for Virginia Tech since 2007.

Carol Wilkinson, associate professor for SPAREC, wrote in a letter of nomination: “PJ exemplifies the true spirit of Ut Prosim daily. She is a team player, always goes above and beyond to help anyone who needs it, and creates a positive work environment through her interactions with others. I frequently receive comments about PJs’ professionalism, her commitment to quality and excellence, and how her conduct enhances the positive image of Virginia Tech and SPAREC.”

Pam Stiff, executive assistant of Virginia Tech Transportation Institute (VTTI), has worked for Virginia Tech since 2007.

Elizabeth “Liz” White, chief operating officer for VTTI, wrote in a letter of nomination: “Pam’s leadership has elevated the quality and consistency of support provided to our research teams. By engaging directly with principal investigators and project staff, she clarified expectations, streamlined workflows, and ensured her team could step into new responsibilities with confidence. Researchers have noted the increased reliability, professionalism, and value of the support they receive, improvements that stem directly from Pam’s thoughtful guidance and her commitment to helping others succeed.”

Melissa Vidmar; marketing, communications, and partnerships manager for the Department of Agricultural and Applied Economics; has worked for Virginia Tech since 2022.

Karl Rich, department head for agricultural and applied economics, wrote in a letter of nomination: “Melissa is a leader in strengthening alumni and industry engagement for our department. Melissa developed our classroom visit program, where she recruits alumni and industry to speak with students, and she rejuvenated our departmental awards program. These initiatives have successfully brought alumni back to campus to reconnect and to share their professional experiences and pride in their degree, in many cases opening the door to experiential learning opportunities for our students.”

Andrew “Andy” Volker, pre-award grants coordinator for the Dean of Science, has worked for Virginia Tech since 2009.

John Morris, associate dean for research for the Dean of Science, wrote in a letter of nomination: “As grants coordinator for the College of Science, Andy’s expertise, judgment, and steady leadership continue to play a central role in the college’s research success. His command of sponsor systems, agency guidelines, and institutional requirements—combined with exceptional organization and composure under pressure—makes him indispensable to our research enterprise.”

Caroline Wilkinson, executive search coordinator and new hire specialist for the Division of Human Resources, has worked for Virginia Tech since 2024.

Curtis Mabry, assistant vice president for consulting and strategic services in the Division of Human Resources, wrote in a letter of nomination: “In Caroline’s former role supporting employee programs within Human Resources, she was exceptionally professional, a thoughtful listener, and a clear and effective communicator. Beyond these core strengths, Caroline is an extraordinary person who genuinely cares about the experience of others. She went above and beyond to ensure that new employees in our division felt welcomed, supported, and connected from their very first days at Virginia Tech. She implemented creative initiatives to welcome our new hires and was intentional about making sure each new hire had a meaningful connection to a colleague, understood key departmental information, and felt part of a welcoming and inclusive environment. This work directly enhanced onboarding effectiveness, employee engagement, and long-term success.”

Michelle Wooddell, operations manager for the Department of Psychology, has worked for Virginia Tech since 1996.

Jamie Edgin, department chair for psychology, wrote in a letter of nomination: “Michelle manages a broad and demanding workload: executive assistant to the chair, all HR processing, the full range of graduate-student administrative needs, scheduling the entire departmental teaching roster, the construction of all promotion packages, and the planning of every major event we host. She executes all these tasks with initiative, precision, and with an eye for the details that ensure success. She serves as the administrative face to the department, as she goes above and beyond to promote the nature of collegiality we expect at Virginia Tech. Michelle is the staff member who will drive to Roanoke herself to pick up faculty candidates with delayed flights, and then the next week plan a cornhole tournament for student fun.”