Virginia Tech®home - Backup child and adult care services

Virginia Tech is piloting backup child and adult care services with, a quality, vetted, subsidized solution to help when your regular, ongoing care is unavailable. The service has flexible backup care options for children, adults, and seniors. Employees using benefits should consult their HomePay resources to understand tax implications. is not authorized to provide tax guidance and recommends employees consult a tax advisor. 

For additional information about child and adult care options, visit Virginia Tech's Caregiving site

Backup care

Full-time faculty and staff* will be able to use up to 10 days of backup care for any combination of child or adult care. For example, you can request an in-home caregiver for only $6 per hour (minimum of four hours, maximum 10 hours) for up to three children. Or can send your child(ren) to one of’s partner centers for $15 per child per day.

Employees can also source and vet their own caregiver through, arrange and pay for care directly, then be reimbursed through up to $125 per day after the $6 per hour in-home or $15 per day co-pay is paid. Requests can be submitted online, through the app, or by phone.

Other services

Care Specialists can also provide guidance and support for daily needs as well as major life decisions, including finding the best options for aging parents, pet care, house cleaning services, moving across country, exploring how to pay for college, and more. Care Specialists can save time by researching and identifying licensed providers and care resources that meet an employee’s unique needs. also provides on-demand information on its website.

Care Specialists includes former teachers, nannies, and autism specialists; social workers; and gerontologists—all who have, at minimum, a bachelor’s degree and on average 6.5 years of experience.

* These services are being piloted for one year. Pending pilot results, this benefit may be extended to other employee groups. 

How to connect with

Employees can access services by phone or by computer, tablet, or smartphone using their Virginia Tech email address. When registering for the first time, use your PID when asked for your employee ID, not your 90-number. 

We encourage employees to download the app so you can access services whenever and wherever you need them. resources and frequently asked questions

Print on-demand posters

Other resources