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Employee Assistance Program

As part of Virginia Tech’s health care benefit program, employees who are covered by the university’s health insurance have access to the Employee Assistance Program

Employee Assistance Plans offer professional help if you or someone in your family is experiencing: 

  • Alcohol or drug problems
  • Family and relationship troubles
  • Emotional difficulties
  • Stress-related problems
  • Parenting concerns
  • Conflicts at work or home
  • Other personal concerns

Getting help is simple, convenient, and confidential. Employees may call the program directly at the number listed below or contact a Employee Relations or Hokie Wellness staff member. The Employee Assistance Program professionals will discuss the situation with the employee and provide a list of local providers. The first four visits are free.

How to contact your plan
Plan Contact
COVA Care and COVA HDHP Employee Assistance Program (EAP) Anthem: 1-855-223-9277 or Anthem EAP Website
COVA HealthAware Employee Assistance Program (EAP) Aetna: 1-888-238-6232 or COVA HealthAware Website
Kaiser Permanente HMO Behavorial Health and Employee Assistance Program (EAP) ValueOptions: 1-866-517-7042

Additional counseling assistance

Employees who need assistance or someone to talk to, can contact the Hokie Wellness team at 540-231-8878. Hokie Wellness can schedule a confidential, individual appointment with you or connect you to an EAP provider.

For employees who are not covered by the university's health care plan, the Employee Relations or Hokie Wellness staff are available to help employees and their families with referrals to local counselors. Some counselors charge fees based on income, making counseling more affordable.

Additional resources

  • Frequently asked questions
  • Community resources
  • Support for police, emergency services, and their families

Contact Us

HR Service Center
Hours: 8 a.m.-5 p.m.
Telephone: 540-231-9331
Fax: 540-231-3830